Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
How much is the shipping?
We offer free world-wide shipping
Which Countries do you ship?
United States is our main customer, besides of this country, we have the customers from Canada, United Kingdom, Australia, Austria, Norway, France, Germany, Russia, Ukraine, Hong Kong, Korea, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Sweden etc.
If your country not in the above list, please contact us. We'll arrange shipping for you.
I just placed an order, when will it ship?
Please allow 1 - 7 business days of processing and production time for your order to ship out.
How long is the shipping time?
U.S orders will be shipped via USPS and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States: 10 - 20 Business days
Average transit times to International: 10 - 30 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time, the delivery issue is the responsibility of the shipping company.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advice on how and where your delivery can be collected.
Will I receive a Tracking Number?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
When you receive your tracking number, if you need help tracking your order you can go here.
What happen if my Item arrived damaged?
We do ship every item with extra padding. Despite this, our customer’s report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact us with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
If you still have questions please send us an inquiry.
I have a question that wasn't answered, can you please help?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.